The Terms and Conditions described here constitute a legal
agreement ("Agreement") among the sole proprietor or
business listed as the "Merchant" in the Zbooni
registration page, (the"Merchant" on the
registration page, sometimes referred to as
"you,""your", "user"), Zbooni
Inc. ("Zbooni"), Payment processor.
("processor"), and Business Bank, collectively with
Zbooni and the payment processing partner referred to as
"we", "our"or "us").
A.
The Zbooni Service(the "Service")1.
The Processor: The Payment
Processor is a technical service provider and may offer the
services as an agent of one or more financial institutions in
the operating countries (each, a “Financial Services Provider”).
The processing and settlement of your Transactions (as defined
below) (“Payment Processing”) are carried out by the Processor.
By accepting this Agreement, you are also accepting and agreeing
to be bound by the Processor Terms which are a legal agreement
between you and the Processor."
Zbooni is not a
party to the Processor Terms and is not liable to you in respect
there of. By accepting this Agreement and the Processor Terms
you are agreeing to the creation of an account with the
Processor for Payment Processing (the“Processor Account”). We
reserve the right to change the Processor, subject to the terms
of our agreement with Processor. In the event of any
inconsistency between this Agreement and the Processor Terms,
this Agreement shall prevail, except in the event of any
inconsistency between this Agreement and the Processor Terms
concerning Payment Processing or the Processor Account, in which
case theProcessor Terms shall prevail.
The
Processor’s role is to accept and process credit card, debit
card and other types of payments (collectively “Cards”) with
respect to sales of your products and services through
internet-based transactions (“Card NotPresent Transactions"
or “CNP Transactions”). If applicable, POS Equipment permits
transmission of data to the Processor from in-person,
point-of-sale transactions (“Card Present Transactions" or
“CP Transactions”) as well as manually entered transactions
(“Keyed Transactions”). CNP Transactions, CPTransactions and
Keyed Transactions shall be referred to herein, collectively ,as
“Transactions”.
2. Our Software The
Processor’s and Zbooni provide the payment software to enable
you to use the Service. We reserve the right to require you to
install or update any and all software updates to continue using
the Service. The foregoing offering is separate and distinct
from the Zbooni e-commerce and other services that are provided
by Zbooni Inc. under separate terms and conditions, which are
independent of this Agreement (such services being a"Zbooni
Account" and such agreement being the "Zbooni
MerchantAgreement").
Our Service also includes
software to help you manage recurring and subscription billing
charges for your products and services. It is your
responsibility to obtain your customers’ consent to be billed on
a recurring basis in compliance with applicable legal
requirements and Visa Europe Ltd, Visa U.S.A., Inc., Visa Canada
Inc. and Visa International (collectively,“Visa”) and MasterCard
International Incorporated (“MasterCard”), Discover,American
Express or other applicable card network (collectively, the
“PaymentNetworks”) payment rules.
3. Authorization for Handling of Funds By accepting thisAgreement, you authorize Zbooni to hold,
receive, and disburse funds on your behalf when such funds from
your card transactions settle from the PaymentNetworks. You
further authorize Zbooni to determine the manner of how your
card transaction settlement funds should be disbursed to you
(such as by ACH credit transaction or sending you a paper check
payable to you) and the timing of such disbursements. You also
authorize Zbooni to hold settlement funds in a deposit account
at a local financial institution pending disbursement of the
funds to you in accordance with the terms of this Agreement. You
agree you are not entitled to any interest or other compensation
associated with the settlement funds held in the deposit account
at Local financial institution pending settlement to your
designated bank settlement account, that you have no right to
direct that deposit account, and that you may not assign any
interest or grant any security interest or lien in the
settlement funds or the deposit account at Local financial
institution. From time to time, we may make available to you
information in the Zbooni account regarding anticipated
settlement amounts that we have received on your behalf from the
PaymentNetworks and are being held by us pending settlement. The
settlement information reflected in the Zbooni account is for
reporting and informational purposes only, and does not create
any ownership or other rights in settlement funds, which are
provisional credits only, until such funds are credited to your
designated bank settlement account. Your authorizations set
forth here in will remain in full force and effect until your
Zbooni account is closed or terminated.
4. Payment Methods The Zbooni Payments card processing service supports anyU.S.-
issued card and most non-U.S. issued cards with a Payment
Network logo, including credit, debit, pre-paid, or gift cards.
Zbooni will only process card transactions that have been
authorized by the applicable Payment Network or card issuer. You
are solely responsible for verifying the identity of users and
of the eligibility of a presented payment card used to purchase
your products and services, and Zbooni does not guarantee or
assume any liability for transactions authorized and completed
which may later be reversed or charged back (SeeChargebacks
section below). You are solely responsible for all reversed or
charged back transactions, regardless of the reason for, or
timing of, the reversal or chargeback. Zbooni may add or remove
one or more types of cards asa supported payment card any time
without prior notice to you.
5. Customer Service Processor and Zbooni will provide you with customer service to resolve
any issues relating to your Zbooni account, your card payment
processing and use of our software, and the distribution of
funds to your designated bank settlement account. You and you
solely, are responsible for providing service to your customers
for any and all issues related to your products and services,
including but not limited to issues arising from the processing
of customers' cards through the Service.
6.
Taxes and Reporting It is your responsibility
to determine what, if any, taxes apply to the sale of your goods
and services and/or the payments you receive in connection with
your use of the Service ("Taxes"). It is solely your
responsibility to assess, collect, report, or remit the correct
tax to the proper tax authority. We are not obligated to, nor
will we determine whetherTaxes apply, or calculate, collect,
report, or remit any Taxes to any tax authority arising from any
transaction. You acknowledge that we may make certain reports to
tax authorities regarding transactions that we process and
merchants to which we provide card payment services.
7. Security Zbooni
and Processor maintain commercially reasonable administrative,
technical and physical procedures to protect all the personal
information regarding you and your customers that is stored in
our servers from unauthorized access and accidental loss or
modification. However, we cannot guarantee that unauthorized
third parties will never be able to defeat those measures or use
such personal information for improper purposes. You acknowledge
that you provide this personal information regarding you and
your customers at your own risk.
8. Audit Right If we believe that a security breach or compromise of data has
occurred, Zbooni may require you to have a third party auditor
that is approved by Zbooni conduct a security audit of your
systems and facilities and issue a report to be provided to
Zbooni, financial banks, and the PaymentNetworks.
9. Privacy Your
privacy and the protection of your data are very important to
us. Zbooni works with Processor to provide the Zbooni service,
and both Zbooni and Processor may collect or receive certain
personal data about you and your customers.
10.
Privacy of Others You represent to us that you
are in compliance with all applicable privacy laws, you have
obtained all necessary rights and consents under applicable law
to disclose to us, or allow Zbooni or Processor to collect, use,
retain and disclose any CardholderData that you provide to us or
authorize us to collect, including information that we may
collect directly from your end users via cookies or other means,
and that we will not be in breach of any such laws by
collecting, receiving, using and disclosing such information in
connection with the Service. As between the parties to this
Agreement, you are solely responsible for disclosing to your
customers that we are processing credit card transactions for
you and obtaining Data from such customers. We will provide some
or all of the Service from systems located within the United
States or countries outside of the United States. As such, it is
your obligation to disclose to your customers that Cardholder
Data may be transferred, processed and stored outside of the
United States and, as set forth in our Privacy Policy, may be
subject to disclosure as required by applicable law.If you
receive information about others, including Cardholders, through
the use of theService, you must keep such information
confidential and only use it in connection with the Service.You
may not disclose or distribute any such information to a third
party or use any such information for marketing purposes unless
you receive the express consent of the user to do so. You may
not disclose card numbers to any third party, other than in
connection with processing a card transaction requested by the
buyer customer.
11. Restricted Use You are required to obey all laws, rules, and regulations
applicable to your use of the Service(for example, those
governing financial services, consumer protections, unfair
competition, anti-discrimination or false advertising). In
addition to any other requirements or restrictions set forth in
this Agreement, you shall not: (i) utilize the credit available
on any Card to provide cash advances toCardholders, (ii) submit
any card transaction for processing that does not arise from
your sale of goods or service to a buyer customer,
(iii)
act as a payment intermediary or aggregator or otherwise resell
our services on behalf of any third party, (iv) send what you
believe to be potentially fraudulent authorizations or
fraudulent card transaction, or (v) use your Zbooni account or
the Service in a manner that Visa, MasterCard, American Express,
Discover or any other Payment Network reasonably believes to be
an abuse of the PaymentNetwork or a violation of Payment Network
rules.
You further agree not to, nor to permit any
third party to, do any of the following:
(i) access or
attempt to access our systems, programs or data that are not
made available for public use: (ii) copy, reproduce, republish,
upload, post, transmit, resell or distribute in any way material
from us; (iii)permit any third party to use and benefit from the
Service via a rental, lease, timesharing, service bureau or
other arrangement; (iv) transfer any rights granted to you under
this Agreement;
(v) work around any of the technical
limitations of the Service, use any tool to enable features or
functionalities that are otherwise disabled in the Service, or
decompile, disassemble or other wise reverse engineer the
Service, except to the extent that such restriction is expressly
prohibited by law; (vi) perform or attempt to perform any
actions that would interfere with the proper working of the
Service, prevent access to or use of the Service by our other
users, or impose an unreasonable or disproportionately large
load on our infrastructure; or (vii)otherwise use the Service
except as expressly allowed under this section.
12. Suspicion of Un authorized or Illegal UseWe reserve the right to not authorize or settle any
transaction you submit which we believe is in violation of this
Agreement, any other Zbooni orProcessor agreement, or exposes
you, other Zbooni Payments users, our processors or Zbooni or
Processor to harm, including but not limited to fraud and other
criminal acts. You are hereby granting us authorization to share
information with law enforcement about you, your transactions,
or your Zbooni account if we reasonably suspect that your Zbooni
account has been used for an unauthorized, illegal, or criminal
purpose.
13. Payment Network Rules The Payment Network shave established guidelines, bylaws,
rules, and regulations ("PaymentNetwork Rules"). You
are required to comply with all Payment Network Rules that are
applicable to merchants. You can review portions of the
PaymentNetwork rules at Visa and MasterCard. The Payment
Networks reserve the right to amend the Payment Network Rules.
Processor, acting on behalf of Zbooni, reserves the right to
amend the Agreement at any time with notice to you as necessary
to comply with Network Rules or otherwise address changes in
theService.
14.
Disclosures and Notices You agree that Zbooni
can provide disclosures and notices, including tax forms,
regarding the Service to you by posting such disclosures and
notices on our website, emailing them to the email address
listed in your Zbooni account, or mailing them to the address
listed in your Zbooni account. You also agree that electronic
disclosures and notices have the same meaning and effect as if
we had provided you with a paper copy. Such disclosures and
notices shall be considered to be received by you within 24
hours of the time it is posted to our website or emailed to you
unless we receive notice that the email was not delivered.
B. Getting a Zbooni account
1. Registration The Service is only made
available to persons in the Zbooni covered territories that
operate a business selling goods and services, and theService is
not made available to persons to accept card payments for
personal, family or household purposes. To use Zbooni Payments
for your business, you will first have to register for a Zbooni
account ("Zbooni account").When you register for a
Zbooni Account, we will collect basic information including your
name, company name, location, email address, tax identification
number and phone number. You may choose to register as an
individual (sole proprietor) or as a company or other business
organization. If you register as a company or business, you must
also provide information about an owner or principal of the
business and you must be authorized to act on behalf of the
business and have the authority to bind the business to this
Agreement. In order to sign up a business to use the Service,
you must agree to this Agreement on behalf of the business. If
you have so agreed, the term "you" will mean you, the
natural person, as well as the business you represent. You
understand that by registering for a Zbooni account, you are
also registering for a ProcessorAccount, and that you are
simultaneously providing your information to Zbooni Payments for
the purpose of opening a Zbooni account, and to Processor for
the purpose of establishing your Processor Account.
2. Company Descriptions and Site URL As part of your registration, you must provide the name under
which you do business (which maybe the business's legal
name or a "doing business name") (e.g.MyStore Online
Widgets), and a billing descriptor. These two fields and your
site URL (eg. www.mystore.com) may appear in your
customers' credit or debit card statements. To avoid
customer confusion and transaction disputes, it is important
that you enter a description that clearly identifies your
business.You agree to indemnify us from any costs from disputes
due to your failure todo so.
3. Verification and Underwriting To verify your identity, we will require additional
information including your business EIN or Tax ID, social
security number, and date of birth. We may also ask for
additional information to help verify your identity and assess
your business risk including business invoices, reseller
authorization or distributor information, a driver's
license or other government issued identification, or a business
license. We may ask you for financial statements. We may request
your permission to do a physical inspection at your place of
business and to examine books and records that pertain to your
compliance with this Agreement. Your failure to comply with any
of these requests within five (5) days may result in suspension
or termination of your Zbooni account. You authorize us to
retrieve additional information about you from third parties and
other identification services.
After we have
collected and verified all your information, Zbooni will review
your account and determine if you are eligible to use the
Service. Zbooni may also share your information with our payment
processors (such as Local financial institution), each of which
may also make a determination regarding your eligibility. We
will notify you once your account has been either approved or
deemed ineligible for use of the Service.
By
accepting the terms of this Agreement, you are providing us with
authorization to retrieve information about you by using third
parties, including credit bureaus and other information
providers. You acknowledge that such information retrieved may
include your name, address history, credit history, and other
data about you. We may periodically update this information to
determine whether you continue to meet the eligibility
requirements for a Zbooni account.
You agree that
Zbooni is permitted to contact and share information about you
and your application (including whether you are approved or
declined), and your Zbooni account with the payment processor,
includingLocal financial institution. This includes sharing
information (a) about your transactions for regulatory or
compliance purposes, (b) for use in connection with the
management and maintenance of the Service, (c) to create and
update their customer records about you and to assist them in
better serving you, and(d) to conduct Zbooni's risk
management process.
4.
Prohibited Businesses The following categories
of businesses and business practices are prohibited from using
the Zbooni Service (“ProhibitedBusinesses”). Prohibited Business
categories may be imposed through PaymentNetwork Rules or the
requirements of the Processor’s Financial ServicesProviders. The
types of businesses listed below are representative, but not
exhaustive. If you are uncertain as to whether your business is
a ProhibitedBusiness, or have questions about how these
requirements apply to you, please contact us. We may add to or
update the Prohibited Business list at any time.
Financial and professional services·
Investment & credit services
Securities brokers; mortgage consulting or debt reduction
services; credit counseling or repair; real estate
opportunities; lending instruments·
Money and legal servicesMoney transmitters, check cashing, wire transfers, money
orders; currency exchanges or dealers; bail bonds; collections
agencies; law firms collecting funds for any purpose other than
to pay fees owed to the firm for services provided by the firm
(e.g., firms cannot use Zbooni Payments to hold client funds,
collection or settlement amounts, disputed funds, etc.)·
Virtual currency or stored valueVirtual currency that can be monetized, resold, or converted to
physical or digital products and services or otherwise exit the
virtual world(e.g., Bitcoin); sale of stored value, quasi-cash
or credits maintained, accepted and issued by anyone other than
the seller
IP Infringement, regulated or illegal products and
services·
Intellectual property or proprietary rights infringement Sales, distribution, or access to counterfeit music, movies,
software, or other licensed materials without the appropriate
authorization from the rights holder; any product or service
that infringes or facilitates infringement upon the trademark,
patent, copyright, trade secrets, or proprietary or privacy
rights of any third party; use of Zbooni intellectual property
without express consent from Zbooni; use of the Zbooni name or
logo including use of Zbooni trade or service marks inconsistent
with the Zbooni Trademark Usage Guidelines, or in a manner that
otherwise harms Zbooni or the Zbooni brand; any action that
implies an untrue endorsement by or affiliation with
Zbooni·
Counterfeit or unauthorized goods
Unauthorized sale or resale of brand name or designer products
or services; sale of goods or services that are illegally
imported or exported·
Gambling
Lotteries; bidding fee auctions; sports forecasting or odds
making; fantasy sports leagues with cash prizes; internet
gaming; contests; sweepstakes; games of chance·
Adult content and services
Pornography and other obscene materials (including literature,
imagery and other media). Sites offering any sexually-related
products or services such as prostitution, massage parlours,
dating-services, companion/escort services; international
match-making and mail-order brides; pay-per view, adult live
chat or call features; child pornography, fetish gear and
services including S&M paraphernalia; hard-core sexually
oriented products and services; sex shows, sex clubs, topless
bars, strip shows, and other adult entertainment; widgets that
allow you to access pornography or pornographic ads
Unfair, predatory, or deceptive practices·
Get rich quick schemesInvestment opportunities or other services that promise high
rewards·
Mug shot publication or pay-to-remove sites
Platforms that facilitate the publication and removal of
content(such as mug shots), where the primary purpose of posting
such content is to cause or raise concerns of reputational
harm·
No-value-added services
Sale or resale of a service without added benefit to the buyer;
resale of government offerings without authorization or added
value; sites that we determine in our sole discretion to be
unfair, deceptive, or predatory towards consumers
Products or services that are other wise prohibited by our
financial partners·
AggregationEngaging in
any form of licensed or unlicensed aggregation of funds owed to
third parties, factoring, or other activities intended to
obfuscate the origin of funds·
Drug paraphernalia Any equipment designed for making or using drugs, such as
bongs, vaporizers, and hookahs·
Event TicketsEvent or festival tickets, event ticket resellers, including
theme park ticket reseller·
Government ServicesEmbassies, foreign consulates or other foreign
governments·
High risk businesses Human hair, fake hair, or hair-extensions; age verification
services; bankruptcy lawyers; computer technical support;
psychic services; extended warranties; travel reservation
services and clubs; airlines; cruises; timeshares;
chain-letters; essay mills; flea markets; prepaid phone cards,
phone services, and cell phones; telemarketing,
telecommunications equipment and telephone sales; shipping or
forwarding brokers; door-to-door sales; negative response
marketing; credit card and identity theft protection; the use of
credit to pay for lending services; any businesses that we
believe poses elevated financial risk, legal liability, or
violates card network or bank policies·
Multi-level marketing
Pyramid schemes, network marketing, and referral marketing
programs·
Pharmaceuticals or Pseudo pharmaceuticals
Pharmaceuticals and other pseudo-pharmaceutical products that
make health claims (e.g. retinol creams, lash growth serums,
products containing hyaluronic acid, etc.) and medical
devices·
Social media activity
Sale of Twitter followers, Facebook likes, YouTube views, and
other forms of social media activity·
Substances designed to mimic illegal drugs
Sale of a legal substance that provides the same effect as an
illegal drug (e.g. salvia, kratom)·
Video game or virtual world credits
Sale of in-game currency unless the merchant is the operator of
the virtual world·
Use of Zbooni Payments in a manner inconsistent with its
intended use or as expressly prohibited in theTerms of
Service
Use of Zbooni Payments principally as a virtual terminal
(e.g.,submitting card transactions by manually inputting card
information);processing where there is no bona fide good or
service sold, or donation accepted; card testing; evasion of
card network chargeback monitoring programs; sharing cardholder
information with another merchant for payment of upsell or
cross-sell product or service; offering substantial rebates or
incentives to the cardholder subsequent to the original
purchase
C. Processing CardTransactions and Receiving Your Funds
1. Processing Card Transactions You agree that
you will honor all eligible cards presented for payment by your
customers for your goods and services in accordance with
thePayment Network rules, this Agreement and any operating
guides that we may provide you from time to time. You agree that
you will obtain an authorization from the Payment Network(s) for
each card transaction, as required under thePayment Network
rules, and will not submit a card transaction for settlement
where there is a negative authorization or the card is otherwise
expired. You acknowledge that the existence of an affirmative
authorization from us or thePayment Networks does not mean that
a particular card transaction will not be subject to Chargeback,
Reversal or Claim at a later date.You will not impose any fee or
surcharge on a customer that seeks to use an eligible payment
card.
You will provide a receipt to the customer at
the conclusion of the purchase transaction that includes all
information required under PaymentNetwork rules and applicable
law.You will display all Payment Network marks in accordance
with the rules and procedures of the Payment Networks, and will
use such marks only to indicate that you accept their cards for
payment.
2.
Payouts and Transaction History We will pay out
funds settling from the Payment Networks to your designated bank
settlement account in the amounts actually received (less our
Fees as defined below) for card transactions submitted to our
Service. The payouts will be made to the bank account
("Bank Account") you provide for your Zbooni account.
TheBank Account must be an account located at a bank in Zbooni’s
operating countries and held in the name of the business. You
are responsible for the accuracy and correctness of information
regarding your Bank Account. Funds for any given transaction
will not be transferred to your Bank Account until the
transaction is deemed complete. Transactions will be deemed
complete when we have received funds settling from the Payment
Networks and when we or our processing financial institutions
have accepted such funds. The actual timing of the transfers to
your Bank Account of the settling funds will be subject to the
Payout Schedule as defined below.
Not withstanding
the foregoing, you acknowledge that all credits for funds
provided to you are provisional and subject to reversal
including without limitation if there are adjustments for
inaccuracies and errors (including rejects) and Chargebacks,
Reversals or Claims in accordance with this Agreement and the
Card Network payment rules, whether or not a transaction is
charged back by the issuer of the Card or the Cardholder.
Accordingly, you authorize us to initiate reversal or adjustment
(debit or credit) entries to the Bank Account and to initiate or
suspend such entries in accordance with this Agreement as may be
necessary to grant or reverse provisional credit for any
transaction.
After each payout of card settlement
funds to your Bank Account, we will update information in your
Zbooni account to reflect settlement.Information regarding your
card transactions processed and settled with theServices
("Transaction History") will be available to you on
request.
3. Payout Schedule Payout
schedule refers to the time it takes for us to initiate a
transfer to your Bank Account of settlement funds arising from
card transactions processed through the Service ("Payout
Schedule"). Once your bank account information has been
reviewed, Processor, on behalf of Zbooni, will initiate transfer
of settlement funds (net Fees, chargebacks, and other funds owed
to us for any reason) in accordance with the Payout Schedule,
the terms of which will be made available to you when you login
to our website using your Zbooni account. The settlement funds
should normally be credited to your Bank Account within 1-2 days
of us initiating the payout. We are not responsible for any
action taken by the institution holding your Bank Account that
may result in some or all of the funds not being credited to
your Bank Account or not being made available to you in your
Bank Account.
Processor, on behalf of Zbooni and/or
Local financial institution reserves the right to change the
Payout Schedule or suspend payouts to your Bank Account should
we determine it is necessary due to pending disputes, excessive
or anticipated excessive Chargebacks or refunds, or other
suspicious activity associated with your use of the Service or
if required by law or court order.
4. Reconciliations and Errors Your Transaction History will be available to you when you
login to our website using your Zbooni account. Except as
required by law, you are solely responsible for reconciling your
Transaction History with your actual card payment transactions.
You agree to notify us of any discrepancies arising from such
reconciliation and verification. We will investigate any
reported discrepancies and attempt to rectify any errors that
you or we discover. In the event you are owed money as a result
of the discrepancy, we will transfer funds to your Bank Account
in the next scheduled payout. Your failure to notify us of an
error or discrepancy in your Transaction History within sixty
(60) days of when it first appears on your Transaction History
will be deemed a waiver of any right to amounts owed to you in
connection with any such error or discrepancy in processing your
card payments.If you submit or cause us to process transactions
erroneously, you agree to contact us immediately. We will
investigate any reported errors and attempt to rectify any
errors that you or we discover by crediting or debiting your
Zbooni account as appropriate. Zbooni will only correct
transactions that you process incorrectly if and when you notify
us of such an error. Your failure to notify us of a processing
error within thirty (30) days of when it first appears on your
electronic transaction history will be deemed a waiver of any
right to amounts owed to you.
5. Refunds and Returns By accepting these terms of service, you agree to submit any
and all refunds and adjustments for returns of your products and
services through the Service to the Cardholder's card in
accordance with the terms of this Agreement and Payment Network
Rules. Payment Network Rules require that you will (i) maintain
a fair return, cancellation or adjustment policy; (ii)disclose
your return or cancellation policy to customers at the time of
purchase, (iii) not give cash refunds to a customer in
connection with a Cards ale, unless required by law, and (iv)
not accept cash or any other item of value for preparing a Card
sale refund.
Full refunds must be for the exact
amount of the original transaction including tax, handling
charges, and other charges. The refund amount may not exceed the
original sale amount except by an amount equal to any
reimbursements to customer for postage costs incurred for
product returns. Refunds processed though the Service must be
submitted within sixty (60) days of the original transaction but
in all cases, within three (3) days of approving the Card holder
refund.
For processed refunds, we, will deduct the
refund amount(including any applicable Fees) from (i) settlement
funds owed to you from processing of other card transactions, or
(ii) funds in any Reserve Account (as defined below). If these
funds are not sufficient, you authorize us, to initiate an ACH
debit entry to your Bank Account in the amount necessary to
complete the refund transaction to the Cardholder's card.
In the event we cannot access your Bank Account by means of ACH
debit entry, you agree to pay all funds owed to us upon demand.
You are solely responsible for accepting and processing returns
of your products and services; we have no responsibility or
obligation for processing such returns.
6. Chargebacks A
Chargeback (defined below in Section D(6)) is typically caused
when a customer disputes a charge that appears on their bill. A
Charge back may result in the reversal of a transaction, with
the amount charged back to you. You can be assessed Chargebacks
for: (i) customer disputes, (ii)unauthorized or improperly
authorized transactions, or (iii) transactions that do not
comply with Payment Network Rules or the terms of this Agreement
or are allegedly unlawful or suspicious, or (iv) any reversals
for any reason by theNetwork, our processor or acquiring bank,
or the Cardholder's card issuing financial institution.
When
aChargeback is issued, you are immediately liable to Zbooni for
the full amount of payment of the Chargeback plus any associated
Fees, fines, expenses or penalties (including those assessed by
the Payment Networks or our payment processors). You agree that
we may recover these amounts by means of ACH debit of your Bank
Account associated with your Zbooni account, debiting your
ReserveAccount, or setting off any amounts owed to you by us. If
we are unable to recover funds related to a Chargeback for which
you are liable, you will pay us the full amount of the
Chargeback immediately upon demand. You agree to pay all costs
and expenses, including without limitation attorneys' fees
and other legal expenses, incurred by or on behalf of us in
connection with the collection of any unpaid Chargebacks unpaid
by you.
Further, if we reasonably believe that a
Chargeback is likely with respect to any transaction, we may
withhold the amount of the potential Chargeback from payments
otherwise due to you under this Agreement until such time that:
(a) a Chargeback is assessed due to a customer's complaint,
in which case we will retain the funds; (b) the period of time
under applicable law or regulation by which the customer may
dispute that the transaction has expired ;or (c) we determine
that a Chargeback on the transaction will not occur.
7. Excessive Chargebacks At any point, Zbooni, Processor, Local financial institution,
the Payment Networks, or our payment processor(s) may determine
that you are incurring excessive Chargebacks. Excessive
Chargebacks may result in additional fees, penalties, or fines.
Excessive Chargebacks may also result in additional controls and
restrictions to your use of the Service, including without
limitation, (i) changes to the terms of your Reserve Account,
(ii) increases to your applicable Fees, (iii) delays in your
Payout Schedule, or (iv) possible suspension or termination of
your Zbooni account and the Service. The Networks may also place
additional controls or restrictions as part of their own
monitoring programs for merchants with excessive Chargebacks.
8. Zbooni Fees You agree to pay the Fees ("Fees") assessed by us to
you for providing the payment services described in this
Agreement. These fees will be calculated pursuant to the Fee
Schedule incorporated into this Agreement. We reserve the right
to revise our Fees at any time, subject to a thirty (30)day
notice period to you
.You acknowledge that you are
also responsible for any penalties or fines imposed on us or
directly on you by any Payment Network or financial institution
as a result of your activities.
9. Our Collection Rights To the extent permitted by law, we may collect any obligations
you owe us under this Agreement by deducting the corresponding
amounts from the Reserve Account or from funds payable to you
arising from the settlement of card transactions. Fees will be
assessed at the time a transaction is processed and will be
first deducted from the funds received for such transactions. If
the settlement amounts or Reserve Account are not sufficient to
meet your obligations to us, we may charge or debit the bank
account or credit card registered in your Zbooni account for any
amounts owed to us. Your failure to fully pay amounts that you
owe us on demand will be a breach of this Agreement. You will be
liable for our costs associated with collection in addition to
the amount owed, including without limitation attorneys'
fees and expenses, costs of any arbitration or court proceeding
,collection agency fees, and any applicable interest.
Additionally, we may require a personal guaranty
from a principal of a business for funds owed under this
Agreement. If we require a personal guarantee we will
specifically inform you in advance .
In addition to
the amount due, delinquent accounts may be charged with fees
that are incidental to the collection of delinquent accounts and
charge backs including, but not limited to, collection fees and
convenience fees and other third parties charges
.You
hereby explicitly agree that all communication in relation to
delinquent accounts will be made by electronic mail or by phone,
as provided to Zbooni by you. Such communication may be made by
Zbooni or by anyone on its behalf, including but not limited to
a third party collection agent.
10.
Reserves Funds held in reserves are amounts of
money set aside to cover Chargebacks, refunds, or other payment
obligations under this agreement (a "Reserve
Account"). We, in our discretion, will set the terms of
your Reserve Account and notify you of such terms, which may
require that a certain amount (including the full amount)of the
funds received for your transaction is held for a period of time
or that additional amounts are held in the Reserve Account. We,
in our discretion, may elect to change the terms of the Reserve
Account at any time for any reason based on your payment
processing history or as requested by our payment processors.
We
may require you to fund the Reserve Account by means of: (i) any
funds payouts made or due to you for card transactions submitted
to the Service, or, or (ii)amounts available in your Bank
Account by means of ACH debit to that BankAccount, or (iv) other
sources of funds associated with your Zbooni account; or(iv)
requesting that you provide funds to us for deposit to the
ReserveAccount.You agree that you are not entitled to any
interest or other compensation associated with the funds held in
the Reserve Account, that you have no right to direct that
account, that you have no legal interest in those funds or that
account and that you may not assign any interest in those funds
or that account.
11. Security Interest You grant us a lien and security interest in the
ReserveAccount, all Card transactions (including future Card
transactions), any rights to receive credits or payments under
this Agreement, and all deposits and other property of yours
possessed or maintained by us on your behalf. You will execute,
deliver, and pay the fees for any documents we request to
create, perfect, maintain and enforce this security interest.
D. Termination and OtherGeneral Legal Terms1.
Term TheAgreement is effective
upon the date you agree to it (by electronically indicating
acceptance) and continues so long as you use the Service or
until terminated by Zbooni, Processor, or Local financial
institution.
2. Termination You may
terminate this Agreement by de-activating your Zbooni account at
any time by following the instructions on our website in
yourAccount Profile. If you deactivate your Zbooni account, you
may re-activate your Zbooni account at any time by following the
instructions on our website and agreeing to the Payments Terms
of Service. We may terminate this Agreement and close your
Zbooni account at any time for any reason effective upon
providing you notice in accordance with Section A16 above. We
may suspend your Zbooni account and your access to the Service
and any funds in your Zbooni account, or terminate this
Agreement, if (i) we determine in our sole discretion that you
are ineligible for the Service because of the risk associated
with your Zbooni account, including without limitation
significant credit or fraud risk, or for any other reason; or
(ii) you do not comply with any of the provisions of
thisAgreement, (iii) upon request of an Organization or the a
card issuer.Termination of your Zbooni account does not
terminate your separate account with Processor or the Zbooni
Merchant Agreement.
3. Effects of Termination Upon termination and closing of your Zbooni account, we will
immediately discontinue your access to the Service. You agree to
complete all pending transactions, immediately remove all logos
for Cards, and stop accepting new transactions through the
Service. You will not be refunded the remainder of any fees that
you have paid for the Service if your access to or use of the
Service is terminated or suspended. Any funds in our custody
will be paid out to you subject to the terms of your payout
schedule. Termination does not relieve you of your obligations
as defined in this Agreement and we may elect to continue to
hold any funds deemed necessary pending resolution of any other
terms or obligations defined in this Agreement, including but
not limited to Chargebacks, Fees, Refunds, or other
investigations or proceedings.
Termination of this
Agreement will not necessarily terminate your Zbooni
MerchantAgreement, unless Zbooni informs you otherwise.
Upon
termination you agree: (i) to immediately cease your use of the
Service (ii) to discontinue use of any Zbooni or Processor
trademarks and to immediately remove any Zbooni or Processor
references and logos from yourSite (iii) that the license
granted under this Agreement shall end, (iv) that we reserve the
right (but have no obligation) to delete all of your information
and account data stored on our servers, and (v) we will not be
liable to you for compensation, reimbursement, or damages in
connection with your use of theService, or any termination or
suspension of the Service or deletion of your information or
account data.
4. Your License We
grant you a personal, limited, non-exclusive, revocable
,nontransferable license, without the right to sublicense, to
electronically access and use the Service solely to accept and
receive payments and to manage the funds you so receive. The
Service includes our website, any software, programs,
documentation, tools, internet-based services, components, and
any updates (including software maintenance, service
information, help content, bug fixes or maintenance releases)
thereto provided to you by us. You will been titled to download
updates to the Service, subject to any additional terms made
known to you at that time, when we make these updates
available.
5. Ownership The Service
is licensed and not sold. We reserve all rights not expressly
granted to you in this Agreement. The Service is protected by
copyright, trade secret and other intellectual property laws. We
own the title, copyright and other worldwide Intellectual
Property Rights (as defined below)in the Service and all copies
of the Service.
This Agreement does not grant you
any rights to our trademarks or service marks.For the purposes
of this Agreement, "Intellectual Property Rights"
means all patent rights, copyright rights, mask work rights,
moral rights, rights of publicity, trademark, trade dress and
service mark rights, goodwill, trade secret rights and other
intellectual property rights as may now exist or here after come
into existence, and all applications therefore and
registrations, renewals and extensions thereof, under the laws
of any state, country, territory or other jurisdiction.
You
may choose to or we may invite you to submit comments or ideas
about the Service, including without limitation about how to
improve theService or our products ("Ideas"). By
submitting any Idea, you agree that your disclosure is
gratuitous, unsolicited and without restriction and will not
place us under any fiduciary or other obligation, and that we
are free to use the Idea without any additional compensation to
you, and/or to disclose the Idea on a non-confidential basis or
otherwise to anyone. You further acknowledge that, by acceptance
of your submission, we do not waive any rights to use similar or
related ideas previously known to us, or developed by our
employees, or obtained from sources other than you.
6.
Your Liability You are responsible for all
Reversals, Chargebacks, Claims, fines, fees, penalties and other
liability arising out of or relating to your breach of this
Agreement, and/or your use of the Service. You agree to
reimburse your customer, Zbooni, Processor, Local financial
institution and any third party designated by Zbooni, Processor
or Local financial institution for any and all such liability.
"Chargeback" means a request that a buyer customer
files directly with his or her card company or card issuing bank
to invalidate a processed payment. "Claim" means a
challenge to a payment that you or a buyer customer files
directly with Zbooni. "Reversal"means Zbooni reverses
the settlement of funds from a processed card transaction that
you received because (a) the card transaction is invalidated by
the card issuer, (b) the settlement funds were sent to you in
error by (i) Zbooni ,Processor or Local financial institution;
(ii) the processors, suppliers or licensors of Zbooni, Processor
or Local financial institution; or (iii) any of the respective
affiliates, agents, directors and employees of any of the
entities listed in (i) or (ii) above, (c) the sender of the
payment did not have authorization to send the payment (for
example: the buyer used a card that did not belong to the
buyer), (d) you received the payment for activities that
violated this Agreement or any other Zbooni or Processor
agreement, or (e) we decided a Claim against you.
We
will have the final decision-making authority with respect to
Claims, including without limitation claims for refunds for
purchased items that are filed with us by you or your customers.
You will be required to reimburse us for your liability. Your
liability will include the full purchase price of the item plus
the original shipping cost (and in some cases you may not
receive the item back). You will not receive a refund of any
fees paid to us.
Without limiting the foregoing, you
agree to defend, indemnify, and hold harmless Zbooni, Processor,
Local financial institution and their respective employees and
agents (collectively "Disclaiming Entities") from and
against any claim, suit, demand, loss, liability, damage, action
or proceeding arising out of or relating to (i) your breach of
any provision of this Agreement, and/or(ii) your use of the
Service, including without limitation any Reversals,Chargebacks,
Claims, fines, fees, penalties and attorneys' fees; (iii)
your, or your employee's or agent's, negligence or
willful misconduct; or (iv) third party indemnity obligations we
incur as a direct or indirect result of your acts or omissions
(including indemnification of any Payment Network or Issuer).
If
you are liable for any amounts owed to us, we may immediately
remove such amounts from your Reserve Account and deduct the
amounts owed to us from such Reserve Account funds. If you do
not have sufficient funds in theReserve Account to cover your
liability, you will be required to immediately add additional
funds to your Reserve Account to cover funds owed to us. If you
do not do so, we may engage in collections efforts to recover
such amounts from you at your cost and expense.
7. Representation and Warranties You represent and warrant to us that: (a) you are at least
eighteen (18) years of age; (b) you are eligible to register and
use theService and have the right, power, and ability to enter
into and perform under this Agreement; (c) the name identified
by you when you registered is your name or business name under
which you sell goods and services; (d) any sales transaction
submitted by you will represent a bona fide sale by you; (e) any
sales transactions submitted by you will accurately describe the
goods and/or services sold and delivered to a purchaser; (f) you
will fulfill all of your obligations to each customer for which
you submit a transaction and will resolve any consumer dispute
or complaint directly with the purchaser; (g) you and all
transactions initiated by you will comply with all federal,
state, and local laws, rules, and regulations applicable to your
business, including any applicable tax laws and regulations; (h)
except in the ordinary course of business, no sales transaction
submitted by you through the Service will represent a sale to
any principal, partner, proprietor, or owner of your entity; (i)
you will not use the Service, directly or indirectly, for any
fraudulent undertaking or in any manner so as to interfere with
the use of theService.
8. No Warranties THE SERVICE AND ALL ACCOMPANYING DOCUMENTATION ARE PROVIDED ON
AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT
ANY WARRANTIES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF TITLE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT. USE OF THE SERVICE IS AT YOUR OWN RISK.
NO
ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU
FROM OR THROUGH THE SERVICE OR FROM (I) ZBOONI, PROCESSOR OR
LOCAL FINANCIAL INSTITUTION; (II) THE PROCESSORS, SUPPLIERS OR
LICENSORS OF ZBOONI, PROCESSOR OR LOCAL FINANCIAL INSTITUTION;
OR (III) ANY OF THE RESPECTIVE AFFILIATES, AGENTS, DIRECTORS AND
EMPLOYEES OF ANY OF THE ENTITIES LISTED IN (I) OR (II) ABOVE
(COLLECTIVELY, THE"DISCLAIMING ENTITIES" AND
INDIVIDUALLY A "DISCLAIMING ENTITY"), WILL CREATE ANY
WARRANTY. YOU SPECIFICALLY ACKNOWLEDGE THAT WEDO NOT HAVE ANY
CONTROL OVER THE PRODUCTS OR SERVICES THAT ARE PAID FOR WITHT HE
SERVICES, AND WE CANNOT ENSURE THAT YOUR CUSTOMERS WILL COMPLETE
A TRANSACTION OR ARE AUTHORIZED TO DO SO.
WITHOUT
LIMITING THE FOREGOING, THE DISCLAIMING ENTITIES DO NOT WARRANT
THAT THE INFORMATION THEY PROVIDE OR THAT IS PROVIDED THROUGH
THE SERVICE IS ACCURATE,RELIABLE OR CORRECT; THAT THE SERVICE
WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE
AT ANY PARTICULAR TIME OR LOCATION, THAT THE SERVICE WILL
FUNCTION IN AN UNINTERRUPTED MANNER OR BE SECURE; THAT ANY
DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE
OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY SUBJECT MATTER
DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE
IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY
RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR LOSS OF DATA THAT
RESULTS FROM SUCH DOWNLOAD.
THE DISCLAIMING ENTITIES
MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT HOW LONG WILL BE
NEEDED TO COMPLETE THE PROCESSING OF A TRANSACTION.THE
DISCLAIMING ENTITIES DO NOT WARRANT, ENDORSE, GUARANTEE, OR
ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR
OFFERED BY ATHIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED
WEBSITE OR SERVICE, OR FEATURED IN ANY BANNER OR OTHER
ADVERTISING, AND NEITHER ZBOONI, PROCESSOR NO RLOCAL FINANCIAL
INSTITUTION WILL BE A PARTY TO OR IN ANY WAY MONITOR ANY
TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR
SERVICES.
9. Limitation of Liability and Damages IN NO EVENT SHALL A DISCLAIMING ENTITY (AS DEFINED IN SECTION
8 ABOVE) BE LIABLE FOR ANY LOST PROFITS, LOSS OF DATA, OR ANY
INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES ARISING OUT OF, IN CONNECTION WITH OR RELATING
TO THIS AGREEMENT OR THE SERVICES, INCLUDING WITHOUT LIMITATION
THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE SERVICE.
UNDER NO CIRCUMSTANCES WILL ANY OF THE DISCLAIMING ENTITIES (AS
DEFINED IN SECTION 8 ABOVE) BE RESPONSIBLE FOR ANY DAMAGE, LOSS
OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER
UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ZBOONI ACCOUNT
OR THE INFORMATION CONTAINED THEREIN .
THE
DISCLAIMING ENTITIES ASSUME NO LIABILITY OR RESPONSIBILITY FOR
ANY (A) PERSONAL IN JURY OR PROPERTY DAMAGE, OF ANY NATURE
WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE;
(B) ANY UNAUTHORIZED ACCESS TO OR USE OF SERVERS USEDIN
CONNECTION WITH THE SERVICES AND/OR ANY AND ALL PERSONAL
INFORMATION STORED THEREIN; (C) ANY INTERRUPTION OR CESSATION OF
TRANSMISSION TO OR FROM THE SERVICE; (D) ANY SOFTWARE BUGS,
VIRUSES, TROJAN HORSES, OR OTHER HARMFUL CODE THAT MAY BE
TRANSMITTED TO OR THROUGH THE SERVICE; (E) ANY ERRORS,
INACCURACIES OR OMISSIONS IN ANY CONTENT OR INFORMATION, FOR ANY
LOSS OR DAMAGE INCURRED ASA RESULT OF THE USE OF ANY CONTENT OR
INFORMATION, IN EACH CASE POSTED,EMAILED, STORED, TRANSMITTED,
OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE;AND/OR (F) USER
CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY
THIRD PARTY .
WITHOUT LIMITING THE FOREGOING
PROVISIONS OF THS SECTION 9, THE DISCLAIMING
ENTITIES'CUMULATIVE LIABILITY TO YOU SHALL BE LIMITED TO
DIRECT DAMAGES AND IN ALL EVENTS SHALL NOT EXCEED IN THE
AGGREGATE THE AMOUNT OF FEES PAID BY YOU TO ZBOONI DURING THE
THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING
RISE TO THE CLAIM FOR LIABILITY.
THIS LIMITATION OF
LIABILITY SECTION APPLIES REGARDLESS OF THE LEGAL THEORY ON
WHICH THE CLAIM IS BASED, INCLUDING WITHOUT LIMITATION CONTRACT,
TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER
BASIS. THE LIMITATIONS APPLY EVENIF ZBOONI, PROCESSOR OR LOCAL
FINANCIAL INSTITUTION HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
THE PROVISIONS OF THIS SECTION 9 SHALL
APPLY TO THE FULLEST EXTENT PERMITTED BY LAWIN THE APPLICABLE
JURISDICTION.
The Service is controlled and operated
from its facilities in theUnited States. We make no
representations that the Service is appropriate or available for
use in other locations. Those who access or use the Service from
other jurisdictions do so at their own volition and are entirely
responsible for compliance with all applicable United States,
foreign and local laws and regulations, including but not
limited to export and import regulations. You may not use the
Service if you are a resident of a country embargoed by
theUnited States, or are a foreign person or entity blocked or
denied by theUnited States government. Unless otherwise
explicitly stated, all materials found on the Service are solely
directed to individuals, companies, or other entities located in
the United States.
10.
Disputes; Choice of Law;Jurisdiction and Venue You agree that any disputes arising out of or relating to this
Agreement or the Service shall be resolved in accordance with
this Section10.
11. Right to Amend We have the right to change or add to the terms of
thisAgreement at any time, and to change, delete, discontinue,
or impose conditions on any feature or aspect of the Service or
software with notice that we in our sole discretion deem to be
reasonable in the circumstances, including such notice on our
website or any other website maintained or owned by us for the
purposes of providing services in terms of this Agreement. Any
use of theService or software after our publication of any such
changes shall constitute your acceptance of this Agreement as
modified.
12. Assignment This
Agreement, and any rights and licenses granted hereunder, may
not be transferred or assigned by you without our prior written
consent, but may be assigned by us without consent or other
restriction.
13.
Change of Business You agree to give us at
least 30 days prior notification of your intent to change your
current product or services types, your trade name or the manner
in which you accept payment. You agree to provide us with prompt
notification if you are the subject of any voluntary or
involuntary bankruptcy or insolvency petition or proceeding. You
also agree to promptly notify us of any adverse change in your
financial condition, any planned or anticipated liquidation or
substantial change in the basic nature of your business, any
transfer or sale of 25% or more of your total assets or any
change in the control or ownership of you or your parent entity.
You will also notify us of any judgment, writ, warrant of
attachment, execution or levy against 25% or more of your total
assets not later than three days after you obtain knowledge of
it.
14. Parties This Agreement
binds you and your respective heirs, representatives, and
permitted and approved successors (including those by merger and
acquisition) or any permitted assigns.
15.
Force Majeure No party will be liable for
delays in processing or other nonperformance caused by such
events as fires, telecommunications failures, utility failures,
power failures, equipment failures, labor strife, riots, war,
terrorist attack, non performance of our vendors or suppliers,
acts of God, or other causes over which the respective party has
no reasonable control, except that nothing in this section will
affect or excuse your liabilities and obligations under Section
D6 ,including without limitation for Reversals, Chargebacks,
Claims, fines, fees ,refunds or unfulfilled products and
services.
16.
Entire Agreement;Remedies These terms and
conditions and all policies and procedures that are incorporated
herein by reference constitute the entire agreement between you,
Zbooni, Processor and Local financial institution with respect
to the provision of theService. In the event of a conflict
between this Agreement and any other Zbooni or Processor
agreement or policy, this Agreement shall prevail on the subject
matter of this Agreement. Except as expressly provided in this
Agreement, these terms describe the entire liability of Zbooni,
Processor, Local financial institution and our vendors and
suppliers (including processors) and sets forth your exclusive
remedies with respect to the Service and your access and use of
the Service. If any provision of this Agreement (or portion
thereof) is held to be invalid or unenforceable under applicable
law, then it shall be changed and interpreted to accomplish the
objectives of such provision to the greatest extent possible
under applicable law, and the remaining provisions will continue
in full force and effect.
This Agreement has been
reviewed by you with the benefit of independent legal counsel to
the extent you consider necessary and any rule of construction
to the effect that ambiguities are to be resolved against the
drafting party shall not apply to the construction or
interpretation of this Agreement. The rights conferred upon us
in this Agreement are not intended to be exclusive of each other
or of any other rights and remedies we may have at law or in
equity. Rather, each and every right we may have under this
Agreement, at law or in equity is cumulative and concurrent and
in addition to every other right.
17.
Merchant Responsibilities You must: (a) ensure
compliance with cardholder data security and storage
requirements; (b) maintain fraud and chargebacks below Payment
Network thresholds; (c) review and understand the terms of this
Agreement; (d) comply with all Payment Network rules; and (e)
retain a copy of this Agreement.
You may download
“Visa Regulations” from Visa’s website
at:http://usa.visa.com/merchants/operations/op_regulations.html.
You may download“MasterCard Rules” from MasterCard’s website
at:http://www.mastercard.com/us/merchant/support/rules.html.
The
responsibilities listed above do not supersede the terms of this
Agreement and are provided to ensure that you understand some
important obligations of each party. Local financial institution
is the ultimate authority should you have any problems.
Zbooni is a commerce platform that provides the tools and
technology for merchants to set up an microsite store and sell
products and services using custom baskets created by the
merchant and shared over chat channels, at physical retail
locations, marketplaces and more. While we believe the free and
open exchange of ideas and products is a key tenet of commerce,
there are some activities that are incompatible with Zbooni’s
mission to make commerce better for everyone. This Acceptable
Use Policy (“AUP”) describes activities that are prohibited in
connection with your use of the Services.
The following activities are prohibited:
1. Child exploitation: You may not offer goods
or services, or post or upload materials that exploit or abuse
children, including but not limited to images or depictions of
child abuse or sexual abuse, or that present children in asexual
manner.
2. Harassment, bullying, defamation and threats: You may not offer goods or services, or post or upload
Materials, that harass, bully, defame or threaten a specific
individual.
3. Hateful content: You
may not use the Services to promote or condone hate or violence
against people based on race, ethnicity, color, national origin,
religion, age, gender, sexual orientation, disability, medical
condition, veteran status or other forms of discriminatory
intolerance. You may not use the Services to promote or support
organizations, platforms or people that: (i)promote or condone
such hate; or (ii) threaten or condone violence to further a
cause.
4. Illegal activities: You
may not offer goods or services, or post or uploadMaterials,
that contravene or that facilitate or promote activities
thatcontravene, the laws of the jurisdictions in which you
operate or do business
.5. Intellectual property: You may not offer goods or services, or post or
uploadMaterials, that infringe on the copyright or trademarks of
others.
6. Malicious and deceptive practices: You may not use theServices to transmit malware or host
phishing pages. You may not perform activities or upload or
distribute Materials that harm or disrupt the operation of
theServices or other infrastructure of Zbooni or others,
including Zbooni’s third party providers. You may not use the
Services for deceptive commercial practices or any other illegal
or deceptive activities.
7. Personal, confidential, and protected health
information: You may not post or upload any Materials that contain
personally identifiable information, sensitive personal
information, or confidential information such as credit card
numbers, confidential national ID numbers, or account passwords
unless you have consent from the person to whom the information
belongs or who is otherwise authorized to provide such
consent.You may not use the Services to collect, store, or
process any protected health information subject to the
HealthInsurance Portability and Accountability Act (“HIPAA”),
any applicable health privacy regulation or any other applicable
law governing the processing, use, or disclosure of protected
health information.
8. Restricted Items: You may not offer goods or services that are, or appear to be,
restricted items
9. Self-harm: You
may not offer goods or services, or post or uploadMaterials,
that promote self-harm.
10.
Spam: You may not use theServices to transmit
unsolicited commercial electronic messages.
11.
Terrorist organizations: You may not offer
goods or services, or post or uploadMaterials, that imply or
promote support or funding of, or membership in, a terrorist
organization.
We may, at any time and without notice,
remove any Materials, and suspend or terminate your Account or
your access to the Services if you engage in activities that
violate the letter or spirit of this AUP, including activities
outside of your use of the Services.
Zbooni has the
right, but not the obligation, to monitor or investigate any
Materials and your use of the Services at any time for
compliance with this AUP and the Zbooni Terms of Service, or any
other agreement between you and Zbooni governing your use of the
Services(collectively, the “Terms”). Our determination of
whether a violation of thisAUP has occurred will be final and
binding, and any action taken with respect to enforcing this
AUP, including taking no action at all, will be at our sole
discretion.
Zbooni may modify this AUP, including
the list of RestrictedItems, at any time. By continuing to use
the Services or access your Account after a revised version of
the AUP has been posted, you agree to comply with the latest
version of the AUP. In the event of a conflict between the AUP
and the Terms, this AUP will take precedence, but only to the
extent required to resolve such conflict.
If you feel
that a user of the Services has violated this AUP, please
contact us at help@zbooni.com
· Alcohol, narcotics, Drug paraphernalia, etc.
· Animals
& Wildlife products
· Human Remains & Body parts
· Buyers
or membership clubs, including dues associated with such
clubs
· Credit counseling or credit repair agencies
· Credit
protection or identity theft protection services
· Direct
marketing or subscription offers or services
· Infomercial
sales
· Internet/mail order/telephone order pharmacies or
pharmacy referral services (where fulfilment of medication is
performed with an internet or telephone consultation, absent a
physical visit with a physician including re-importation of
pharmaceuticals from foreign countries)
· Unauthorized
multi-level marketing businesses
· Inbound or out bound
telemarketers
· Prepaid phone cards or phone services
· Rebate
based businesses
· Herbal Products
· Bill payment
services
· Betting, including lottery tickets, casino
gaming chips, off-track betting, and wagers at races, Online
gambling etc.
· Manual or automated cash disbursements
· Prepaid
cards, checks, or other financial merchandise or services
· Sales
of money-orders or foreign currency
· Wire transfer money
orders
· Service station merchants or automated fuel
dispensers
· Adult entertainment-oriented products or
services (in any medium, including internet, telephone, or
printed material)
· Sales of
i. Firearms,
firearm parts or hardware, and
ammunition
ii. weapons
and other devices designed to cause physical
injury
iii.
Internet/mail order/telephone order cigarette or tobacco
sales
iv.
Occult
materials
v.
Hate or harmful
products
vi. Escortservices
vii. Bankruptcy
attorneys or collection agencies engaged in the collection of
debt.
viii.
Any other illegal activity or
goods.
ix.
CloudComputing services.